Glazing is the sheet that protects the print. It is either glass or acrylic, and product pages
here say which one a piece uses. Where we cannot verify it, the page says glazing and nothing more,
because naming a material we have not confirmed would be a guess dressed up as a fact.
What glass does well
Glass is optically cleaner, stays flat over years, and does not scratch from ordinary dusting. It is also
heavier, which matters twice: on the wall, where the fixing has to hold it, and in transit, where a corner
knock can crack it.
What acrylic does well
Acrylic weighs roughly half as much and does not shatter. In a child’s room, above a bed or a cot, in a
stairwell, or anywhere a ball might arrive, that is the safer answer, and the weight saving makes a large piece
much easier to hang straight. The trade-off is scratching: wipe acrylic with a soft dry cloth only, never a
paper towel, and never with a solvent cleaner.
How to clean either one
Spray the cleaner onto the cloth, never onto the frame. Liquid that runs down the inside of the glazing
reaches the mat and the print, and a watermark on a mat cannot be undone. Two passes with a dry microfibre
cloth is usually enough anyway.
Breakage on arrival
Everything framed travels with glazing, so we corner-protect each piece, face the glazing with a rigid
sheet and double-box it. If a pane still arrives cracked, film the unboxing and tell us within 48 hours: we
replace the piece or refund it in full, whichever you prefer, and we pay the return shipping. That window
exists because it is the only way to tell a transit crack from one that happened later at home.